UPDATE MAY 2018 – GDPR COMPLIANCE
Recent legislation changes have meant that websites must require user consent to leave cookies on the visitor’s computer. Likewise, the way we handle the personal data of our Customers has been defined within the following EU regulation;
The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union.
On opening our website you will be given the option to accept or reject cookies.
The only personal information that will be held is used for accounting purposes as we have to keep records of all sales for 7 years.
All subscribers to our newsletters and blog updates were changed to ‘unconfirmed’ on 9th May 2018. Should you opt to subscribe to our newsletter and blog posts, we will hold your email address so that we can share the relevant information with you. Should you wish to do so, you may request to unsubscribe at any time.
When you visit our site, we will automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, screen resolution, operating system and platform; and
Information about your visit, including the full Uniform Resource Locators, clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
All information you provide to us is stored on a secure server or those of our third party data storage providers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
We use the following third party sites;
WordPress – Website Platform
WooCommerce – Checkout Platform
BACS – Payment Platform
You must not share your passwords for our website, or the above platforms with anyone.
Where you have purchased goods from us, we will retain your data for a period of 7 years for legal purposes, to ensure that we are able to assist you should you have any questions, feedback or issues in connection with a product you have purchased from us or if any legal issues arise.
If you tell us that you no longer wish to receive marketing communications from us, we promise to stop sending them to you.
Where we have processed your data for any other reason (such as where you have contacted us with a question in connection with potentially purchasing a product) we will retain your data for 2 years.
You have the right to object to us handling your personal information when:
we are handling your personal information based on our legitimate interests.. If you ask us to stop handling your personal information in this way, we will stop unless we can show you that we have compelling grounds as to why our use of your personal information should continue; or
for marketing purposes. If you ask us to stop handling your personal information on this basis, we will stop.
You have various rights under the data protection laws, which you can exercise by contacting us. The easiest way to do this is by email at email@example.com or by using the contact form on our website.
You have the right to require us to erase your personal information which we are handling in the following circumstances:
• Where we no longer need to use your personal information for the reasons we told you we collected it for;
• Where we needed your consent to use your personal information and you have withdrawn your consent;
• When you object to our use of your personal information and we have no compelling reason to carry on handling your personal information;
• If our handling of your personal information has broken the law; or
• When we must erase your personal information to comply with a law we are subject to.